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Wednesday, June 17, 2009

Should Giving Tips or tipping be mandatory or voluntary

The concept of tipping is very clear and simple. A tip is the money that is paid to the servers who serve the customers in some service industries. It is the additional money that the waiters or the waitresses get in addition to their normal wages for performing their job in a better manner. The money to be given as tip is generally calculated as some percentage of the actual amount of service that servers have rendered to the customers. It is also called as gratuity.

The waiters or waitresses anticipate that the customers will be happy and satisfied and show their appreciation in the form of tip. Previously it was never seen as a compulsion on the part of customers to give tip to the service providers. It was just given as bonus money for the job better performed by the waiters or waitresses.

But recently the trend has changed. The money that was given initially for a better performed job now is given to waiters as a mandatory thing. The waiters now expect the tip even though they do not provide them satisfactory services as sometimes it do happens that the servers has to depend mainly on the tipping money as the main source of earnings. The owners believe that the customers will give tip to the waiters so they only pay them the minimum. So the waiters will look for having more money from customers as tip. They feel that they have all the legal right to ask for tip.

When we talk of mandatory tipping, it has many troubles associated with it. The restaurants have become very expensive in terms of their food and services. It is very difficult on the part of customers to pay in addition to the services and taxes. If it is that compulsory to give tip, the waiters will forget the real meaning and concept behind tipping and will never concentrate on performing in a better way to get tip money from customers. Even the customers will have to pay to the waiters even though they are not served well or even in a normal and expected way. The owners also do not feel responsible to pay the normal and minimum wages to the waiters thinking they are getting enough from customers in the form of tip.So it will be injustice on the part of customers as well as employees if tipping is mandatory.

Tipping should be rather voluntary. Tipping is way of appreciation for improved quality service. It should always be given when employees perform their job in an extra ordinary way. The job should never be done with the hope of getting extra money but for serving customers in an effective way. The owners should always pay wages to the employees not relying on the expectations of sharing the wages with the customers. It should never made compulsory but it should be out of the will of a person to actually appreciate services. Tipping should be optional as it provides motivation to the employees to perform better and quality services so as to get better tip. Though tipping be optional, the customers should always show their appreciation for the services rendered to them by giving tip.

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